Introducing

FamteCare 2017

What is FamteCare?

What is FamteCare?

FamteCare is a brand-new service plan for your 247Security Inc. mobile DVRs, cameras, hard drives, event markers, GPS antennas and wiring. This comprehensive plan serves as an all-inclusive maintenance and repair program for your fleet, merging parts replacement with on-site support to provide timely maintenance and product updates that insure your systems will be fully operational when you need them. Includes all parts and labor during three, annual on-site scheduled visits.

What is covered (and not covered) with FamteCare?

What is covered (and not covered) with FamteCare?

With FamteCare, you’ll get on-site maintenance services from professional Famtec technicians. They will perform/provide the following: firmware and MCU updates, audio and video integrity verification, event marker verification, power and fuse checks, time and date synchronization, sensor-functionality verification, mounting-springs replacement, camera-angle maximization, improvement recommendations, viewing-software updates and training, and a detailed spreadsheet report. If there is a system or component that needs to be repaired or replaced, our technicians will take care of it on-site. Please note: FamteCare does not cover any damages caused by fire, water or vandalism.

When can maintenance be performed with FamteCare?

When can maintenance be performed with FamteCare?

Three times during the fiscal year, Famtec technicians will perform a variety of tests, updates and repairs to all systems covered. Months available for these visits include July/August, November/December and March/April.

How can I purchase FamteCare?

How can I purchase FamteCare?

If you are a district buying a new bus from a dealer with a 247Security camera already included, you’ll have a choice to purchase FamteCare as a coverage plan to further protect your camera purchase along with your bus purchase. This plan is now available for 2017 new bus purchases to work congruently with our new five-year manufacturer’s warranty. With the FamteCare Fleet Service Agreement, you can choose to purchase it for the remainder of your fleet as a separate purchase at an annual agreement price.

For complete details and pricing options, please call (607) 226-5808.

Contact Us Today

Contact Famtec Today

Get in touch with us today to discuss maintenance needs for your mobile video surveillance system. One of our helpful and experienced team members will be happy to serve you.

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